You will receive a free demo of Bridge and one hour of training. You will receive access to our “Help”which contains a wealth of information about our features. If by chance you don’t find what you are looking for, simply send an email to our support team on.
You can request more training for an additional fee (TBC).
When you sign up with Bridge, you will receive an email with step by step process to receive the device code from PRODA. You need to provide us with the code and we will set up everything for you.
All of our data is hosted with Vault Solutions. Vault is a powerful, trusted Australian sovereign cloud provider with an un-caveated ASD certification to the PROTECTED level. Where the ASD certification for all Cloud IaaS providers has lapsed, Vault continues to maintain its PROTECTED level assessment under the IRAP of the ACSC against the controls of the ISM.
Yes, we charge for a minimum of at least 15 participants.
Yes, we have a minimum of 12 months of subscription with a three month opt out period.
Emails are free of charge and SMS are charged at $0.10 per sms. SMS are charged at the end of your billing month.
We will collect your credit card details when you sign up. The card will automatically be debited monthly/yearly.
You do not need to sign up again. Your subscription will continue until cancelled.
Simply email us on [email protected] for cancelling your subscription. Please refer to our minimum subscription clause.
We have no refund policy. However, cancel anytime and you won’t be charged again, but you are responsible for all charges incurred for the current billing period (monthly or annual). If you have incurred any SMS charges, they will be settled on the day you cancel your account.
If your account is inactive, you can still request for your data. You will incur an additional fee for this service.